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COVID-19:

우리 동료들과 지원자들의 건강은 우리의 최우선 순위입니다. 따라서 Citi는 COVID-19 상황을 면밀히 모니터링하고 있습니다. 우리는 추후 공지가 있을 때까지, 임시적으로 모든 후보자 인터뷰를 가상으로 실시하는 것을 포함하여 전 세계적으로 회사 전체에 예방 조치를 구현하였습니다.

IT Manager (Communication Surveillance Technology)

직무 ID 22498501 기본 근무지 Belfast, United Kingdom; 채용 범주 Technology
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Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Overview of Role:

The IT Group Manager is accountable for the overall soundness of a critical large Global Platform in support of Communication ECOMM and Voice Surveillance. The Manager will lead and direct a team of 30+ professionals responsible for delivery of enhancements, improvements, and strategic solutions as per a defined book of work.  As Manager you are required to have a comprehensive understanding of multiple areas within several functions and how they interact to achieve the objectives of the Program.  As Manager you must understand the business impact of technical contributions and continue to explore areas of improvement.   Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level.  Accountable for the end results of an area. Exercises control over resources, policy formulation and planning.  Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

  • Management of a Development Team (30+) members supporting a Global Communication Surveillance Platform in the areas of Data Ingestion and pipeline, Processing Engine, and detection logic support and strategies
  • Management of Development initiatives supporting several projects at the same time
  • Ensures managed areas are aligned with business strategy and goals for ECOMM and Voice Surveillance
  • Support Analytic needs to advance platform strategically with the adoption of NLP, Scoring, and other data science methods/solutions
  • Management of Project Roadmap and Global Priorities.  Execution and delivery of priorities
  • Responsible for overall health of Platform.   Responsible that development Team is applying best practices and following all technical guidelines and framework
  • Applies in depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact across entire platform. 
  • Demonstrates an in depth understanding of how immediate area integrates within the overall technology function to achieve objectives; requires a good understanding of the industry.
  • Responsible for working/partnering with Technology Teams from various disciplines across multiple time zones throughout the Globe
  • Experience in Product/Program Ownership, Team Management, and execution of priorities against a defined roadmap
  • Working with Internal clients and Application users as Subject Matter Expert on all matters related to area of responsibility
  • Provides evaluative judgment based on analysis of factual information in a complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
  • Persuades and influences others through communication and diplomacy skills
  • Responsible for issues Management and resolution of Production problems and outages when and if they occur 
  • Responsible for Teams overall wellbeing and development, responsible for administrative duties associated with being a manager  
  • Act as a primary point of contact for Audit and regulatory inquires and requests.
  • Appropriately assess risk when business decisions are made, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

  • Strong experience in multiple technology disciplines with commensurate experience in people management.
  • Budget management, Risk & Control management, influencing skills
  • Industry knowledge, experience in Surveillance and application development
  • Management of Technology Teams across a Global Platform in a collaborative environment  
  • Strong communication, presentation, decision making, and organizational Skills

Education:

  • Bachelor’s/University degree, Master’s degree preferred

What we Offer:

As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

  • 23 days paid annual leave
  • Award winning pension scheme,
  • Life assurance and
  • Private medical insurance with Bupa healthcare.

In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.

Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.

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Job Family Group:

Technology

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Job Family:

Technology Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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  • 22만 명 이상의 유능하고 다양한 직원으로 구성된 Citi 팀에 합류하십시오

  • 90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들

  • 95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회

우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다

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