CGW CAO Risk & Control NAM Citigold/CPC Issue Management AVP

Responsibilities:

• Drive proactive and timely identification, management, and oversight of issues across Citi Global Wealth in line with firm requirements. This will include identifying thematic root causes underlying issues and facilitating the effective remediation of control gaps.

• Responsible for the end-to-end management of issues from initiation, remediation and validation for assigned issues relating to CGW product, region or client segment. 

• Partner with Issue Owners to strengthen issue remediation including ensuring all issues are clearly articulated, appropriately documented with root causes identified and corresponding corrective action plans.

• Partner with Risk and Control leads, Issue Owners, and Business Management to track timely completion of remediation including identify any issues at risk and defining appropriate path to remediation.

• Perform pre-validation testing of assigned issues, including appropriately assessing completion of the actions including design and operating effectiveness assessment of controls prior for submission to validation

• Liaise within the organization to ensure connectivity with enterprise-wide issue management efforts to enhance Citi’s safety and soundness.

• Development of strong relationships with key stakeholders.

• Proactive engagement with control functions to ensure understanding of the CGW governance program.

• Focus on continuous control improvements across all areas to ensure continued improvement of the control framework in an efficient, cost effective, streamlined, and value-add manner.

Qualifications:

• Minimum 5years’ experience in the areas of in-business controls,controls design, controls testing, internal audit, operational risk management.

• Strong understanding of risk assessment processes.

• Advanced skills in MS Excel and MS PowerPoint and MS SharePoint.

• Strategic thinker with strong analytical skills (a must) and the ability to translate complex concepts in a concise manner 

• Openness to challenge and continuously challenging the status quo

• Ability to set priorities and manage multiple projects simultaneously in a fast paced, highly matrix, dynamic environment

• Self-motivated, highly adaptive, and able to work well under high stress

• Excellent written and oral communication skills with demonstrated ability to clearly articulate issues

• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issuesand strength in sustaining independent views

• Strong interpersonal skills for interfacing with all levels of internal and external audit; andmanagement.

• Bachelor’s/ University degree or equivalent experience