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COVID-19:

우리 동료들과 지원자들의 건강은 우리의 최우선 순위입니다. 따라서 Citi는 COVID-19 상황을 면밀히 모니터링하고 있습니다. 우리는 추후 공지가 있을 때까지, 임시적으로 모든 후보자 인터뷰를 가상으로 실시하는 것을 포함하여 전 세계적으로 회사 전체에 예방 조치를 구현하였습니다.

VP, Branch Transformation Project Controls Lead - Hybrid

직무 ID 22478575 기본 근무지 Fort Lauderdale, Florida, San Antonio, Texas, O'Fallon, Missouri, Washington, DC, Fountain Valley, California, Chicago, Illinois, New York, New York, Elk Grove Village, Illinois, Charlotte, North Carolina; 채용 범주 Compliance and Control
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The Retail Branch Network is on a transformation journey through the development and enhancement of our client-central and banker-central tools and platforms. This role will be fundamental in defining and supporting the development, adoption, and monitoring structure for critical branch channel platforms. A successful candidate will have strong retail bank knowledge, strong understanding of retail bank operations, familiarity with the development of integrated control and testing activities, able to work across multiple technology and business teams to develop, lead and support complex platform and infrastructure enablement’s.

The candidate will be able to identify critical project components and self-manage accountability against workstreams, ensuring the identified solutions are implemented in line with the current and evolving business control monitoring and technology strategy. They will need to be highly detail-oriented and very comfortable operating in an agile environment. They will need to have strong risk and controls skills as the role will require them to engage with a broad set of business, technology, operations, and product stakeholders. The right candidate will be able to plan effectively while identifying and managing risk. A baseline of technology / digital knowledge and a view toward building for future state environments will support a strong fit. Good knowledge of the branch environment and organization is critical given the level of engagement and advocacy required.

Responsibilities:

  • Conduct reviews to understand the end-to-end process, evaluate key control and identify deficiencies and improvement opportunities, analyze root cause, and ensure management has effective and timely remediation plans.

  • Own the development and maintenance of new process and control maps for developed branch enablement’s.

  • Engage in all stages of business testing including user acceptance testing (prior to release) and business validation (occurring over release weekend and following week)

  • Partner with a variety of business, front line and technology team to identify and resolve system and usability issues and enhancements needed

  • Support Branch Network needs related to new platform and capabilities usage and adoption (Q&A sessions, Division & Area meetings, workshops, change management processes etc.)

  • Manage and support multiple, concurrent projects in the development and implementation of transformation initiatives

  • Ensure that emerging risks identified are socialized with key stakeholders and mitigation strategies are in place.

  • Develop presentations and other communications documenting scope, objectives, strategy, customer and employee benefits of the programs

  • Ability to manage in a matrix managed environment

  • Represent needs of Branch Network in new platform capability designs as well as enhancements to existing capabilities

  • Support end to end branch controls environment for engaged projects, ensuring risk is mitigated across the branch network with effective controls and monitoring

  • Conduct reviews to understand the end-to-end process, evaluate key control and identify deficiencies and improvement opportunities, analyze root cause, and ensure management has effective and timely remediation plans.

  • Support the development of new business initiatives to ensure all risks are addressed with appropriate controls and monitoring; Partner closely with project leaders to support the governance approval processes including the completion of the Operational Risk Matrix and associated Fraud and AML assessments

  • Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices

  • Review and maintain controls for Branch Programs, Record Retention requirements, collaborate with legal and compliance regarding new project controls.

  • Maintain internal records; perform internal audit reviews and interface with internal auditors and regulators.

  • Leverage reporting to identify trends, themes and areas requiring improved controls

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 5-7 years of relevant experience

  • Experience in retail banking sales, service and/or transaction job functions and tools and/or project management preferred

  • Experience in Retail Banking, Financial Services, or Wealth Management industry preferred

  • Working knowledge of project management methodologies, tools, and techniques

  • Proficient computer skills with a focus on Microsoft Office applications

  • Consistently demonstrates clear and concise written and verbal communication as well as demonstrated presentation skills

  • Understanding of Agile technology development process

  • Familiarity with the development of ACRM writing and integrated controls & testing activities

Education:

  • Bachelor’s degree/University degree or equivalent experience

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Job Family Group:

Compliance and Control

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Job Family:

Business Control

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • 22만 명 이상의 유능하고 다양한 직원으로 구성된 Citi 팀에 합류하십시오

  • 90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들

  • 95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회

우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다

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