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COVID-19:

우리 동료들과 지원자들의 건강은 우리의 최우선 순위입니다. 따라서 Citi는 COVID-19 상황을 면밀히 모니터링하고 있습니다. 우리는 추후 공지가 있을 때까지, 임시적으로 모든 후보자 인터뷰를 가상으로 실시하는 것을 포함하여 전 세계적으로 회사 전체에 예방 조치를 구현하였습니다.

Global Payment Ops. Group Manager- TTS, SVP (Buffalo, NY)

직무 ID 22445373 기본 근무지 Getzville, New York; 채용 범주 Operations - Transaction Services
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TTS NAM – SVP Global Payment Operations

Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.  This role is part of Global Payment Operations under Citi’s Treasury and Trade Solutions (TTS) organization.

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

Role Overview:

The Cash & Trade Proc Grp Mgr. is a senior management level position responsible for accomplishing results through the management of a team or department supporting clients in the movement of funds, intra-day funds management, and compliance.  The objective of this role is to ensure the seamless delivery of high volume cash management and transaction services.

Responsibilities:

  • Manage NAM Global Payment Operations team covering US, Canada, and Mexico payment clearing functions with a specific focus on Sanction.
  • Manage staff performance including quality and productivity measurements
  • Manage multiple teams including remote teams
  • Oversee quality reviews and results, budget, policy formulation, and planning
  • Operate in a fast-paced environment that requires management of work queues, either directly or through others
  • Work with various teams to improve operational efficiency of departments under remit
  • Ensure a robust risk and control framework
  • Work closely with Risk & Control partners to ensure management self-assessments, corrective action plans, and other Risk and Control deliverables are completed on time
  • Work with Client Service Teams to ensure client escalations are addressed timely
  • Act as an escalation point for time sensitive and critical issues
  • Drive the operations agenda to deliver on overall Operations & Technology projects and deliver within plan
  • Work with Product and Technology partners to build and deliver cutting edge digital tools and assist client facing teams with roll out
  • Resolve highly complex and varying issues that have substantial potential impact
  • Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues
  • Negotiate internally, often at senior levels (across functions) and with external parties, as needed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 10+ years of experience in a related role
  • Experience in trade / cash operations and management, in a banking industry, managing large teams
  • In-depth Cash/Trade product and operations knowledge
  • Robust strategic leadership and people management skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Comfortable being able to present data to stakeholders
  • Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
  • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
  • Ability to give focused attention to details and deliver high quality work while managing competing priorities under pressure
  • Excellent analytical and problem-solving skills
  • Strong teamwork skills with ability to work and partner globally across different geographic locations

Education:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • 22만 명 이상의 유능하고 다양한 직원으로 구성된 Citi 팀에 합류하십시오

  • 90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들

  • 95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회

우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다

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