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COVID-19:

우리 동료들과 지원자들의 건강은 우리의 최우선 순위입니다. 따라서 Citi는 COVID-19 상황을 면밀히 모니터링하고 있습니다. 우리는 추후 공지가 있을 때까지, 임시적으로 모든 후보자 인터뷰를 가상으로 실시하는 것을 포함하여 전 세계적으로 회사 전체에 예방 조치를 구현하였습니다.

SVP / Manager’s Control Assessment (MCA) Risk Senior Manager

직무 ID 22495951 기본 근무지 Jacksonville, Florida, New York, New York; 채용 범주 Risk Management
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EO&T is tightly integrated with Citi’s businesses and plays a central role in driving value for the firm as well as its clients. It provides a foundation for infrastructure, technology, processes, and people that enable Citi to achieve its day-to-day operational and its long-term growth goals. As measured by transaction volumes and customer touch points alone, Citi’s global O&T is one of the largest single organizations in the world.

The mission of the OTBRC organization in Citi is to support the identification, assessment, and management / mitigation of risk across O&T related to franchise, reputational, and client risks.  Within OTBRC, the EO&T MCA Enterprise and Standard MCA Profiles (EMP / SMP) Implementation team is responsible for consistent Enterprise and Standard MCA controls that help EO&T AU organizations meet the MCA program objectives per the Operational Risk Management (ORM) policy and standards. This position will report to the EO&T MCA Governance Lead and will manage the EMP / SMP process for EO&T MCA, working closely with global and regional teams to ensure effective implementation. 

The position requires a solid conceptual/practical grounding in both Operational and Compliance risk stripes as well as current MCA / Risk and Control Self-Assessment (RCSA) requirements and activities. 

Job Description:

The EMP/EMP Program Lead will be responsible for identifying operational risks, establishing and maintaining a support infrastructure to monitor controls for the EO&T business. This position will be a critical strategic role to ensure the risk profiles within the EO&T businesses are understood and managed appropriately.  As a First Line of Defense function this role will need to build trusted relationships with Business Leaders, Process Owners, Regional and Global Risk and Control colleagues as well as Second- and Third-Line partners. A good understanding of the industry, peer products and services, is also valuable to contribute to the objectives of the business. A thorough understanding of strategic direction of EO&T combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas is preferred.

Responsibilities:

• Collaborate with the EO&T Architect and Architect delegates to develop and deploy EMP and SMPs to correct AUs and manage timely adoption of SMPs and EMPs, proper and complete reject rationales and serve as the Global EO&T EMP/SMP subject matter expert.

• Drive the implementation of EO&T tailored solutions for the enhancement and adoption of EMPs.

• Manage the results of the periodic quality control reviews designed to monitor adoption rates, rationales, consistent scoring, quality ARCMs and reduce unnecessary and repetitive overlapping local ARCMs. 

• Possess subject matter expertise by product, process, and function to focus on a standardized approach across the inventory.

• Responsible for driving consistency in the application of taxonomy, alignment with regulations and policies, and accuracy of risk description.        

• Establish a SMP maintenance routine from change management socialization to validation of correct / consistent adoption

• Liaison with assigned Risk Officers who currently own SMPs to re-write those to align to the new L1 Risk Category standards

• Analyze ARCMs associated with SMPs and re-write to newly established control taxonomy and attributes

• Socialize ARCM updates with key Risk Control teams and L1 RCSME representative for approval

• Prepare updated, approved ARCMs for uploading into Citi Risk & Control

• Support the re-engineering of key processes to deliver best in class standardized, streamlined and simplified capabilities across the organization.

• Support the strengthening of the control environment for the business group supported.

• Support the implementation of MCA Standard and Procedures and work with business process owners to ensure consistent implementation within functions.

• Support issue mitigation for significant operational breaks, identification of root cause, make recommendations for future prevention; provide governance to ensure remediation and control improvements.

• Partner Independent ORM, Risk, Compliance, Audit and Legal to identify and mitigate cross function risks.

• Lead the planning, directing and coordination of day-to-day activities of running the EMP/SMP program.

Qualifications:

• 10+ years broad experience in operational risk roles

• Self-motivated with a passion for establishing and maintaining a culture of control within the business

• A seasoned risk professional with a longstanding and exceptional career within financial services risk management.

• Strong familiarity with ORM Risk policies, procedures and standards and overall MCA program

• Experience with Compliance Assurance and IA reviews, ORM challenges and Regulatory Audits

• Demonstrates capacity to work in highly pressured & fluid environments

• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests

• Prior change management experience with proven ability to lead cross-functional teams in the execution of strategic projects

• Detail oriented with strong organization and project management skills

• Strong influencing and negotiation skills with diverse stakeholders and drive accountability and ownership with key business partners.  Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties.

• Strong relationship management skills with ability to deepen relationships and build partnerships across the EO&T Businesses and key support areas like Audit, Compliance, Control, Independent Risk, and Legal to ensure franchise and other key risks and needs are considered

• Proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the EO&T Businesses

• Proven experience with process simplification, reengineering and automation efforts.

• Proactive and Dynamic with a strategic mindset. Able to identify and resolve issues quickly and effectively.

Education:

Bachelor’s/University degree or equivalent relevant business experience preferred

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Controls

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • 22만 명 이상의 유능하고 다양한 직원으로 구성된 Citi 팀에 합류하십시오

  • 90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들

  • 95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회

우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다

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