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COVID-19:

우리 동료들과 지원자들의 건강은 우리의 최우선 순위입니다. 따라서 Citi는 COVID-19 상황을 면밀히 모니터링하고 있습니다. 우리는 추후 공지가 있을 때까지, 임시적으로 모든 후보자 인터뷰를 가상으로 실시하는 것을 포함하여 전 세계적으로 회사 전체에 예방 조치를 구현하였습니다.

U.S. Consumer Analytics: Wealth Business Analytics Sr Analyst (Hybrid)

직무 ID 22514825 기본 근무지 Miami, Florida, Wilmington, Delaware, New York, New York, Irving, Texas; 채용 범주 Decision Management
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This position is part of the Wealth Management (WM) analytics team, within the larger US Customer Analytics organization, under Products & Segment Analytics team. The Wealth Management analytics team is responsible for conducting financial and statistical analyses to drive consumer engagement and business insights and strategies to support Wealth Management business growth within the North America business, across International Personal Bank and Citi Personal Wealth Management segments. Analyses will focus on the development of comprehensive strategy recommendations based on multiple factors such as in-depth customer insights (analytically derived); sound financial impact forecasting and thorough understanding of competitive landscape. 

This role is to work on WM Global Wealth Analytics, WM Sales and KYC Insights strategies and initiatives, including deepen relationship with Wealth Management Sales & Service and Risk & Control teams on design robust framework to Global Wealth insights and analytics metrics, Sales performance & profitability and KYC, Risk & Control automation.

This role will be responsible to create and implement robust Risk & Control automation framework (including KYC, AML and Sales & Service Operations) to gain scale and promote better / expansion of WM Sales coverage. Also to create alignment between Global Wealth and Citi Private Bank analytics and set up market sizing opportunities routines to expand wallet share and to create analytical framework to evaluate WM Sales structure on a frequent basis; develop and track Sales performance & profitability, Sales capacity, Sales coverage models to dictate Sales meritocracy and promote coaching & development opportunities.

This role involve a individual contributor role with team of talented on-shore and off-shore people to create partnerships with Wealth Management business (Sales & Services) and related support areas (Business Planning & Analysis, Finance) to implement analytical initiatives to support the Wealth business growth. Also it will interact with Global Wealth, ICG/CPB client analytics, WM Sales and WM Risk & Control teams.

The Business Analytics Sr Analyst applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

  • Gathers operational data from various cross functional stakeholders to examine past business performance
  • Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
  • Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
  • May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
  • Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
  • Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
  • Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Incumbents work with large and complex data sets (both internal and external data) to evaluate, recommend, and support the implementation of business strategies
  • Identifies and compiles data sets using a variety of tools (e.g. SQL, SAS, R, Python) to help predict, improve, and measure the success of key business to business outcomes
  • Responsible for documenting data requirements, data collection / processing / cleaning, and exploratory data analysis; which may include utilizing statistical models / algorithms and data visualization techniques
  • Incumbents in this role may often be referred to as Data Scientists
  • Specialization in marketing, risk, digital and AML fields possible
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 5-8 years of experience
  • This position requires excellent analytical and business strategy skills
  • Effective communication skills
  • Ability to present to business partners and/or leaders to gain approvals
  • Project and process management skills
  • Excellent written and verbal communications skills
  • Experience with a prior focus in financial services analytics
  • Solid organizational skills and ability to manage multiple projects at one time
  • Self-starter who also has a demonstrated ability to work successfully in team environment and drive


Education:

  • Bachelors/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • 22만 명 이상의 유능하고 다양한 직원으로 구성된 Citi 팀에 합류하십시오

  • 90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들

  • 95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회

우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다

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