Senior Vice President- Finance Program Group Manager
SVP, Program Group Manager
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.
Citi Shared Services (CSS) is a vital partner to the Corporate Finance and Human Resources organizations. We ensure financial and human resources operations and processes throughout the entire employment life cycle are carried out through the performance of world-class, scalable operations. We also deliver excellence in mission-critical, global products and local services for 84 countries. Furthermore, we manage the governance of the Citi Solutions Center Network, which serves 98,000 employees, supporting Citi’s businesses and operational units. Our diverse profile of products and services touches every Citi employee.
Our strategic priorities, which include enhancing our safety and soundness standards, elevating both leadership and manager capabilities, as well as designing innovative solutions to eliminate pain points, enable us to continually raise the bar. We are implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward compatible behaviors, all while modeling a customer-centric mindset. 90% of the CSS family calls one of our strategic hubs (Budapest, Costa Rica, Manila, Mumbai, and Tampa) home. Each hub offers a unique energy and a myriad of development and engagement opportunities, but the common attribute that cuts across them all is a strong sense of community. We are long-standing champions of diversity, which is consistently reflected in our decisions and actions. Our employees value meritocracy, demonstrate passion for growth and development, and model dignity and respect for all.
Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
SVP, Program Group Manager
Finance & Risk Shared Services (“FRSS”) is a key department within CSS, providing operational support to Corporate Finance. Working within FRSS, the Program Group Manager is accountable for management of complex/critical/large professional disciplinary areas and will deliver results through the management of a team of project mangers. The role will encompass program management and delivery of related projects, including responsibility for multi-region and global programs. The successful candidate will use their stakeholder management skills to develop strong relationships with senior stakeholders to effectively deliver the program and projects on time and within budget. This will require close partnership with colleagues and stakeholders in other areas, such as finance, technology, operations and the business. The successful candidate should be comfortable interacting with MD-level stakeholders and leading the Mumbai-based project team.
Drive the overall direction, coordination, implementation, execution, control and completion of a specified program or programs ensuring consistency with Citi project and program management governance.
Support planning, directing and coordination of day-to-day activities of running a program including creation and maintenance of relevant program and project artefacts
Assess the creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
Manage assigned program/project resource based in other locations
Ensure adherence with all Citi PM policies and procedures.
Demonstrated capacity working in highly pressured & volatile environments
High proficiency in English and including the ability to communicate clearly and concisely to senior management, including production and effective use of dashboard reports
Strong communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas.
Ability to assess program risk potentials and discover potential problems before they occur.
Ability to resolve complex problems, where expertise is required to interpret against policies, guidelines or processes
10+ years of experience in program management, ideally in financial services
Must have US work authorization, we are not sponsoring visas for this role
Experience in interaction at Board/Executive management level of businesses
Experience of successful program delivery of tax, finance, regulatory or accounting projects
PMP or PRINCE2 certification strongly preferred
Bachelor’s/University degree or equivalent experience, potentially Masters degree
- Must have 10+ years of experience in program management, ideally in FINANCIAL SERVICES.
- Must have experience of successful program delivery of TAX, FINANCE, REGULATORY AND ACCOUNTING programs/projects
- PMP or PRINCE2 certification strongly preferred
- Must have experience in interaction at executive management level of businesses.
- Bachelor’s/University degree or equivalent experience, potentially Masters degree
Job Family Group:Project and Program Management
Job Family:Program Management
Time Type:Full time
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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22만 명 이상의 유능하고 다양한 직원으로 구성된 Citi 팀에 합류하십시오
90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들
95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회
우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다
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