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COVID-19:

우리 동료들과 지원자들의 건강은 우리의 최우선 순위입니다. 따라서 Citi는 COVID-19 상황을 면밀히 모니터링하고 있습니다. 우리는 추후 공지가 있을 때까지, 임시적으로 모든 후보자 인터뷰를 가상으로 실시하는 것을 포함하여 전 세계적으로 회사 전체에 예방 조치를 구현하였습니다.

Director Risk Communications and Employee Engagement

직무 ID 22497707 기본 근무지 New York, New York; 채용 범주 Communications and External Relations
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Team Overview:

The Risk Communications and Employee Engagement team manages the overall communications strategy for the Risk organization as well as Risk-wide employee engagement initiatives. The team reports into the Risk Chief Administrative Office and Head of Transformation Execution for Risk, a function that leads proactive oversight of Risk Management efforts to deliver timely and best-in-class outcomes  in the areas of governance, control effectiveness, program management, regulatory engagement, risk communications, financial performance including resource management.  

Position Objective:

The Director of Risk Communications and Employee Engagement team will lead the design, execution and management of Risk’s communication strategy and employee engagement strategy and initiatives.  This individual will partner with key senior leaders to facilitate and ensure consistency and cohesion around key Risk messages and global initiatives as set forth by the Citigroup Chief Risk Officer (CRO).  This role will also focus on cultivating connectivity and engagement across the Risk organization and keeping employees’ experience at the heart of the work. The role requires an individual to build and maintain excellent working relationships within the Risk Organization as well as other functions (e.g. Global Public Affairs, Human Resources) and the firm broadly.   

Key Responsibilities:

  • Develop the vision and effective execution model for Risk Communications strategy
  • Lead and manage an internal communications team that can partner, plan and build relationships with leaders to engage in communications planning and align communication to impact adoption of new behaviors
  • Create strategies and processes to ensure internal communications in Risk are aligned with and support the company’s strategic direction
  • Oversee execution for existing and emerging communications channels to communicate with and engage Risk employees including intranet, town hall and leadership meetings, organizational announcements, newsletters, and other written materials
  • Develop scalable Risk communications plans that distill complex topics into clear, concise, and tangible messages that target stakeholder buy-in and promote audience engagement
  • Organize, develop & prepare materials (presentations / talking points) for the CRO of Citigroup and the Risk Management Executive Council to use during internal and external meetings.
  • Complete reviews of ad hoc presentations within the Risk organization by partnering with Subject Matter Experts and being able bridge multiple concepts / themes together.
  • Manage ad-hoc initiatives to support an effective and robust communications model within Risk Management
  • Lead the strategic design and contribute to program management and coordination of several Risk-wide engagement initiatives, including Risk-wide Voice of the Employee (VOE) program.
  • Champion and support key transformation-related efforts as it relates to communications and employee engagement

Job Qualifications

  • 15+ years of experience in experience in communications, including managerial experience or experience leading teams. Experience in the financial services industry highly preferred 
  • Bachelor’s degree in Marketing, Journalism or Communications preferred
  • Expert knowledge of communications; demonstrated track record of conducting successful, proactive communications plans
  • Exceptional writing skills, with ability to synthesize complex concepts and translate into effective presentations   
  • Critical thinking and problem-solving skills
  • Ability to lead projects end-to-end that involve collaborating with multiple stakeholders across various functional areas  
  • Proven ability to successfully influence, facilitate, and partner. Ability to build strong internal and external relationships
  • High attention to detail, ability to work under pressure and tight deadlines
  • Proactive and highly motivated with the ability to multi-task productively and to work independently as well as collaboratively
  • Excellent organizational, follow-up and time management skills

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Job Family Group:

Communications and External Relations

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Job Family:

Communications Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • 22만 명 이상의 유능하고 다양한 직원으로 구성된 Citi 팀에 합류하십시오

  • 90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들

  • 95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회

우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다

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