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COVID-19:

우리 동료들과 지원자들의 건강은 우리의 최우선 순위입니다. 따라서 Citi는 COVID-19 상황을 면밀히 모니터링하고 있습니다. 우리는 추후 공지가 있을 때까지, 임시적으로 모든 후보자 인터뷰를 가상으로 실시하는 것을 포함하여 전 세계적으로 회사 전체에 예방 조치를 구현하였습니다.

MCA Execution and Support Team Lead - USRB/Mortgage Business Controls - SVP - Hybrid

직무 ID 22510026 기본 근무지 New York, New York, O'Fallon, Missouri, Jacksonville, Florida; 채용 범주 Risk Management
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The USRB Business Controls organization is newly established and will be responsible for executing and advising on risk program activities and ensuring robust risk identification and mitigation through strong control assessment, enhancement and development across US Retail Bank and Mortgage. Further, the Governance and Change Management team is responsible for managing governance forums, new and change initiative risk assessments, risk and controls reporting/analytics, coordinating MCA and risk program Assessment Unit activities in partnership with the Business Control Teams and MGE level MCA Program execution.

The Operational Risk Group Manager leads the MCA Execution and Management Team and is accountable for management of complex/critical/large professional disciplinary areas providing MCA Program support and execution in partnership with the Business Control teams across US Retail Bank and Mortgage. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level.  Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

  • Executes the application of the MCA program policies and Operational Risk Management standards at the MGE level
  • Provides management and oversight of MCA program policies at the Assessment Unit level to ensure consistent adherence to Operational Risk Management policies and standards
  • Establishes and oversees the application of technology, tools and collaboration routines to create lasting solutions for efficient, effective and consistent compliance with MCA program requirements.
  • Manages staff capacity in support of Business Control teams across Retail Bank and Mortgage consisting of various disciplines
  • Manages intake and execution of US Personal Banking (USPB) level activities and deliverables on behalf of Retail Bank and Mortgage.
  • Leads response to ORM and ICRM MCA Program challenges, including remediation efforts
  • Develops and maintains tracking metrics and risk analytics for management reporting and escalation for consumption by senior leaders including Business Control Head and Assessment Unit Owners.
  • Establishes and maintains project timelines and planning calendars for various MCA Program activities to ensure on time completion
  • Establishes and maintains a robust control environment and culture within the Citi businesses
  • Acts as US Retail Bank and Mortgage MCA program subject matter expert and representative in US Personal Bank level activities and meetings.
  • Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory requirements
  • Recommends Control enhancements as needed
  • Identifies best practices to be shared with global Citi businesses
  • Independently assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  • Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 10+ years relevant experience
  • Significant experience in MCA Program execution and Operational Risk policies and standards is a must. Other risk and control disciplines would be a plus – credit, and market.
  • Proven leadership and management skills – prior people management experience required.  Prior experience managing managers is preferred.
  • Strong MS Office skills required, specifically advanced skills in Excel and PowerPoint.
  • Project or program management experience preferred.
  • Ability to think strategically and proactively adjust team support model to align with needs of the business.
  • Strong organizational skills with the ability to manage execution of multiple priorities across a team.
  • Prior experience in Retail Bank and/or Mortgage business processes and products is preferred.
  • Excellent communication skills – verbal & written – including experience communicating with senior leaders
  • Excellent influence and partnership skills

Education:

  • Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • 22만 명 이상의 유능하고 다양한 직원으로 구성된 Citi 팀에 합류하십시오

  • 90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들

  • 95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회

우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다

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