TTS NAM Trade Receivables & Loans Product Manager - SVP

Treasury and Trade Solution (TTS) is part of Citi’s Institutional Clients Group (ICG). TTS is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 100 countries and is unique in the industry for its reach, interoperability and flexibility. We provide clients with dynamic information, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.

This role is a strategic professional who closely follows latest trends in Trade Receivables and Loans Product, ensuring those trends are considered with own job and the business. Further cultivates existing Product suite to ensure full client needs are met, while aligning to governance of the Trade Product Approval Program.  Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Responsible for overall P&L of Trade Receivables Finance in North America

• Manage P&L; understand financials and engage with NA Finance partners on monthly reporting, outlook, month end results, budgeting, mid-year forecasting, and other ad hoc projects

• Understand and manage funding model through engagement with Treasury and Finance; proactively communicate any changes in strategy or inputs (eg change in vector, LP, TP, etc.)

• Monitor and track business drivers for pillar portfolio, including assets, facility utilization, spreads, attrition, revenues, etc.

• Manage and monitor the overall performance of Receivables Finance Products in the region, including client experience, pricing, risk and distribution.

• Implement performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions.

• Build and strengthen strong relationships with NA Trade Sales and Trade Client Management teams; provide training, client escalation support, deal support, etc as needed

• Identify potential clients in NA; work in partnership with origination groups to build a strong pipeline in NA; attend client meetings as appropriate

• Participate in and prepare materials for the Local Country Addendums, attestation and related processes, ensure products are delivered and adhere to all parameters regionally, in line with Global Product Standards and specific requirements for the region.

• Ensuring there are no product gaps internally and aim towards 100% straight through processing by having active co-ordination with O&T and Finance teams

• Collaboration with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients.

• Participate in/facilitate product discussions with partners in asset distribution, legal, credit risk, operations and systems capabilities to ensure seamless delivery of program expansions.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Partner and assist country product managers on the day to day business, product discussions and specific region needs.

• Responsible for Audits of the product and ensuring its satisfactory closures

• Manage operational risk through regular reviews with Ops; proactively and promptly notify and escalate material issues and risks, such as control breaks, fraud events, etc to region and global pillar head

• Participate in tech development through planning process and execution of key projects; ensure feedback from clients is sought and incorporated in planning process

• Support the Global Deal Review process by ensuring guidelines and criteria followed on new and Renewal items.

Qualifications:

• Bachelors' degree

• 8+ years of related experience

• Project Management skills with experience leading large cross functional initiatives

• Process Management knowledge with a propensity for detail and comprehensiveness of content

• Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Tableau and Access

• Generation of reports and presentations for senior management

• Comfortable with performing data investigations that require a high degree of accuracy with tight timescales

• Familiarity with product development methodologies

• Proactively seeks and develops new opportunities

• Attention to detail and process/analytic mindset

• Ability to build networks and relationships internally and externally

• Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets

• Ability to structure and break down problems, develop solutions, and to drive to results

• Ability to collaborate and clearly communicate with team members of an organization

• Intellectual curiosity, analytical and conceptual thinker

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.