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COVID-19:

우리 동료들과 지원자들의 건강은 우리의 최우선 순위입니다. 따라서 Citi는 COVID-19 상황을 면밀히 모니터링하고 있습니다. 우리는 추후 공지가 있을 때까지, 임시적으로 모든 후보자 인터뷰를 가상으로 실시하는 것을 포함하여 전 세계적으로 회사 전체에 예방 조치를 구현하였습니다.

Senior Area Lending Manager NorCal/NV

직무 ID 22476693 기본 근무지 San Francisco, California; 채용 범주 Consumer Sales
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The Senior Area Lending Manager is responsible for executing the mortgage sales business within a defined geographic area. This manager is responsible for a market volume in excess of $250 million; approximately 40 Financial Centers; and has direct management of 12 - 15 home lending specialists, and additional support specialists. This position is responsible for managing the sales team which drives community based loans as well as complex/high net worth individual loans to drive results while maximizing customer satisfaction to meet the needs of the clients.

Responsibilities:

  • Delivers upon the bank goal for mortgages with the assigned geographic area
  • Lead and represent Division on key projects and initiatives
  • Work directly with Divisional Bank Leadership to deliver results
  • Engage in overall division planning and support as needed from Division Lending Executive
  • Focus on the consistent deployment of all management routines that drive performance, including LMS usage (contacts, appointments, conversion rates) and outbound calling by encouraging and rewarding daily participation.
  • Establish and maintain key relationships and business contacts within the community and targeted industry segments to create opportunities for growth.
  • Lead key referral relationships (Realtors, CPA's, Builders, etc.) to drive mortgage business into the bank.
  • Coach / mentor all home lending specialists to ensure they achieve their individual performance plan (ensure they all have).
  • Spends majority of time in the field with sales team and bank branch personnel.
  • Conducts frequent sales meetings for team.
  • Prioritize, manage and communicate promotional campaigns and product initiatives.
  • Utilizing analytical information provided and real time experience in the area, analyze trends in both local/niche market and customer profiles to identify potential sales opportunities.
  • Maintains strategic focus on CRA eligible loans utilizing Community BDO in assigned area
  • Accountable for attaining origination, revenue, recruiting/attrition, compliance and profitability goals set by the National Mortgage Sales Director.
  • Establishes and implements marketing strategies for the designated geography. Identify appropriate local business industry conferences and events for staff members to attend, prepare business justification, organize and present when appropriate.
  • Serves as mortgage expert for all branch and field personnel in assigned area.
  • Manage all possible related operations subject to volume/expense/regulatory/compliance issues by originating high quality mortgage loans for resale in secondary markets and portfolio.
  • Liaison for escalated issues both from an operations and customer service standpoint
  • Identify and develop existing staff to build bench strength.
  • Responsible for hiring home lending specialists in assigned area.
  • Responsible for the execution of the performance management process of the area sales team.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 10+ years of sales and management experience with proven experience in growing Retail Mortgage business in different economic cycles and achieving sales targets.
  • Expert on product knowledge Expert knowledge of the US mortgage industry and competitive environment - or ability to learn quickly.
  • Proven ability to identify key customer needs and to develop programs, processes or products that meet those needs.
  • Good communication and presentation skills. Strong analytical, planning and organizational skills with the ability to multi task and prioritize effectively.
  • Ability to lead and manage a diverse sales force, using multiple channels with a diverse client
  • This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures.

Education:

  • Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Consumer Sales

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Job Family:

Consumer Product Sales

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • 90개 국가의 공동체에서 자원봉사를 행하는 사회적 책임감을 가진 직원들

  • 95개 이상의 시장에 실제로 존재하는 의미 있는 채용 기회

우리는 모든 개인을 포용하고 다양한 관점을 장려하여, 귀하가 영향력을 생성하고 경력을 성장시킬 수 있는 문화를 조성합니다. Citi는 높은 수준의 전문성 기준, 굳건한 성실성과 관대함, 지적 호기심 및 엄격함을 보여주는 동료를 소중하게 생각합니다. 우리는 귀하가 씨티에서 경력을 쌓는다는 일이 가진 중요성을 인식하며, 귀하의 헌신에 대하여 우리도 마찬가지로 노력할 것을 약속 드립니다

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