TTS - Platform & Data Services (PDS) Controls – Asia, Australia and Japan Clusters - SVP

The role will be responsible for managing Platform and Data Services (PDS) operational risk and control activities across multiple clusters within Asia (Asia North & Australia and Asia South and Japan Clusters).  This will involve working closely with product teams and senior management to monitor, maintain and enhance the risk and control framework. 

Excellent communication skills are required in order to negotiate internally, often at a senior level. Strong commercial awareness is a necessity.

Well-developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasionally external customers.

This role will work in conjunction with the global Controls & Regulatory Management (CRM) team as part of a holistic approach across the Treasury & Trade Solutions (TTS) business.  

The PDS Controls SVP is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise.

Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of

responsibility over technical strategy.

Responsibilities:

• Assist the PDS business in key policy adherence and monitoring.
• Keep management aware of the risk and control environment within PDS through continuous and open communication, by participating in Risk Control Forums with senior management to present and follow-up on issues, concerns and corrective action plans.
• Update and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Citi Operational Risk Policy.
• Ensure adherence to the Citi Operational Risk Policy in regard to operational loss approvals and reporting.
• Ensure that the business has a sound control environment from an information security perspective, including adherence to relevant policies where appropriate.
• Responsible for the coordination of key projects in respective regions and occasionally on the global level.
• Participate as the facilitation contact for audits, working with product leads, and ensure that requests are timely and appropriately provided.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Specific responsibilities will involve:

• Regulatory change management/coordinating impact assessments
• Oversight for issues and action plans
• Preparation and coordination of product based Risk & Control Forums (RCF)
• Manager’s Control Assessment (MCA) support/Activity, Risk, Control & Monitoring (ARCM) creation/testing
• Reviewing/tracking Product Approval Program (PAP) renewals
• Providing third party oversight for local vendors (if any)
• Oversight for records management
• End User Computing (EUC)/model oversight and review/analysis of new potential EUC’s
• Raising/tracking Information Security Incidents (SIRTs)
• Providing Financial Crime (AML & Sanctions) escalation/monitoring

Qualifications:

• Around10 years of experience in Operational Risk Management, Audit, compliance or other control function.
• Knowledge of digital product offerings.
• Familiarity with 3rd party risk models.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Able to influence senior levels in the product organization and possess excellent judgement when escalating issues.
• Able to work independently while coordinating with other clusters, global controls & regulatory management, and product teams.
• Build strong relationships with product teams, 2nd Line of Defense, Internal Audit.

Education:

• Bachelor’s/University degree or equivalent experience, Master’s degree is "Good to have"

Risk and Controls SVP focused on Asia Clusters/Japan for PDS; responsible for regulatory change management/coordinating impact assessments, oversight for issues and action plans, MCA support/ARCM creation/testing, reviewing/tracking PAP renewals, third party oversight for local vendors, records management, and EUC/model oversight. and tracking incident/SIRTs, AML and Financial Crimes escalation/monitoring, and RCF submissions.

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