Internal Audit Strategy & Change Management - C13

Citi Internal Audit (IA) is a dynamic global function of over 2,500 professionals located across more than 120 countries, providing assurance across all of Citi's global businesses. The IA Strategy, Change Management & Special Projects is a global team of professionals supporting IA across diverse areas, including Strategy, Program and Change Management, Methodology and Digital Solutions. The VP-IA Strategy & Change Management will report to the Senior Vice President (SVP) of IA Strategy & Change Management.

Internal Audit is becoming a purpose-driven organization where we will develop and execute a strategy to be the Best-in-Class Audit Function. Our excellence in execution will be achieved through simplification, automation, and empowerment. IA Strategy & Change Management will drive a comprehensive roadmap aligning IA initiatives with Citi’s overall business strategy, will implement a defined governance for the IA projects with success metrics, will promote the change management and effective communication across IA with its robust governance model outlining processes, guidelines, and methodology. IA initiatives might include streamlining our data capabilities, real time reporting, simplifying operational processes, deploying of data analytics, leverage opportunities around Generative AI and Machine Learning, and reshaping our audit methodology for a forward-looking audit work and based on IIA Standards and regulatory expectations. IA will explore alternatives to work more effectively through the adoption of auditing with agility.

Responsibilities:

• Contribute to establishing and maintaining Change Management governance framework for IA

• Contributes to ensuring all IA-wide changes are effectively prioritized and well coordinated throughout the entire IA ecosystem, ensuring all relevant key stakeholder requirements are considered or addressed accordingly.

• Lead change management activities as well as adopt process and tools to create a strategy to support adoption of the changes required by a project or initiative.

• Lead the adoption of our IA Purpose statement to influence values and behaviors

• Drive organization changes readiness (communication and training plans for disseminating strategic priorities)

• Focus on the people side of change – including changes to business processes, systems and technology, roles, and responsibilities.

• Supports communication efforts and support the design, development, delivery, and management of communications by coordinating with the Communications and Engagement team.

• Assess the current state of change activity across Internal Audit; identify strengths and opportunities for improvement and deliver a set of best practice recommendations.

• Provide guidance to ensure the approach will support the successful, holistic, efficiency of the IA ecosystem and long-term sustainable outcomes.

• Appropriately assess and manage the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary.

• Support in Regulatory Examinations of IA and QA

• Prepare reporting and coordinate governance meetings on program management progress for the entire Book of Work to senior management.

• Responsible for ensuring IA’s processes and procedures are in compliance with the Citi Program and Project Management Policy (CPPM) and the related standards and procedures. Maintain the selected Project Management tool and be the point of contact for CPPM Policy required activities.

Qualifications:

• Interest in change management, agile auditing and data analytics.

• Advanced project management skills with PMP certification highly favored

• Excellent communication skills required to influence a wide range of audiences.

• Strong problem-solving skills and personal resilience, able to work through conflicts.

• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders.

• Critical thinking and problem-solving skills

• Team player, able to collaborate effectively with peers

• Ability to work cross functionally in a collaborative environment, including comfort with ambiguity and uncertainty, close attention to detail.

• Ability to work well under tight deadlines in a fast-paced environment.

• Proven ability to develop ideas from concept to an executable plan.

• Backgrounds in internal audit delivery, internal audit operations, technology, data and change management all highly valued

• 6-10 years of experience

Education:

Advance Degree / MBA.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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