Senior Global Program Management Lead-Senior Vice President-HYBRID

The PM Advisory and Execution (PMAE) functionis the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross-functional initiatives, programs, and projects.  We serve as partners to drive project management discipline into high priority and strategic work efforts of the firm. The team works across organizational boundaries and moves from topic to topic while continuing to maintain and follow program management rules of governance.  The PMAE is an organization consisting of over 60 project management professionals, each with robust and diverse backgrounds.

The work will vary across engagements, but generally will range from regulatory compliance to risk management, to the transformation of business processes.  PMAE is not a technology-centric project management office, it’s work is more focused on the integration of the technology projects and production into cross-functional business initiatives as part of a larger body of work.  

This is a highly matrixed organization that operates similar to an internal consulting model (e.g. where the primary manager may not be providing daily oversight of your actions and project management skills).  You will be expected to operate independently, while interacting with clients and stakeholders on a day-to-day basis.  As initiatives, programs and projects close, you will then be assigned to a new body of work with new sponsors and new stakeholders, while maintaining your primary PMAE supervisory chain.

If you like solving new, challenging, and complex problems, while continually learning new parts of the business and growing your network – this is the perfect role for you. To really stand out and make us fit for the future in a constantly changing business operating environment, each one of us at PMAE needs to be a purpose-led and values-driven leader at every level.

Responsibilities:

1. Act as Senior Program Manager for complex programs and continuously ensure their alignment to transformation goals

2. Build strong relationships with program sponsors

3. Orchestrate and drive the successful & timely completion of programs to achieve the business goals, including the identification and resolution of risks and issues which impact program delivery

4. Carry out Risk Management, mitigation planning, and workshops

5. Ensure consistency of deliverables and artifacts across all programs in portfolio

6. Manage capacity and program alignment cooperatively across the portfolio

7. Communicate to all stakeholders (including Senior Management) on a timely basis in a clear way

8. Facilitate, coordinate, and arbitrate cross-functional macro level topics with key stakeholders (often including Senior Management)

9. Participate in meetings with Regulatory agencies, where applicable

10. Employ program processes, procedures, methods, and standards for program delivery; leverage these across the O&T organization

11. Maintain weekly and monthly operating reports

12. Guarantee compliance with all application tools used for program and project management

13. In partnership with the Global Program Management Office (GPMO) managers, make certain that the collective activities of GPMO support the goal of reaching Citi's targets


QUALIFICATIONS

1. Bachelor's Degree or equivalent experience
2. Demonstrated ability to independently lead program work on a global large scale level.
3. 10+ years’ experience in successfully managing complex projects and programs which include external suppliers through the full project lifecycle, from conception through rollout and ongoing support
4. At least 7 years’ experience in genuine Program management during which s/he applied a structured approach (methodology) to the successful management, tracking, planning, monitoring and reporting of concurrent, multiple financial services projects spanning broad geographies and organizations
5. Ability to define and establish a program governance structure
6. Experience with enterprise program management tools
7. Excellent influencing, facilitation, and partnering skills
8. Exemplary written and oral communication skills which can be leveraged to consistently succeed
9. Experience and ease in interfacing with Senior Management
10. Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task Evidence quality leadership in motivating and inspiring people within area of responsibility
11. Technical proficiencies in MS Word, Excel, and PowerPoint
12. PMP a plus
13. Experience in any of the following fields a plus: Banking, Finance, Accounting, Regulatory and Compliance, Design and Construction, Consulting/Re-engineering/Process Optimization and /or Processing Risk
14. Tampa, London or NY Metro based

15. Must be able to work in the office with clients 3 days per week.

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